['Privacy Policy\n\nAt Pawsitive Progress UK, we value your privacy and are committed to protecting your personal data when you use our online platform for pet training and behavioural services. This privacy policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nWe may collect the following types of personal data from you when you interact with our service: \n- Contact Information: such as your name, postal address, phone number, and email address. \n- Service Details: information related to your dog’s training and behavioural needs, including class attendance and session preferences. \n- Payment Information: details required to process payments for our services. \n- Usage Data: information about how you use our platform, including IP address, browser type, and interaction logs. \n\nHow We Use Your Information \nYour data is used to: \n- Provide and manage our dog training and behavioural services. \n- Process payments and communicate about bookings and appointments. \n- Improve and personalise your experience with our platform. \n- Comply with legal obligations and respond to any inquiries or requests. \n\nWe do not sell or rent your personal information to third parties. \n\nData Sharing and Disclosure \nWe may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support. All such partners are obliged to keep your data secure and use it only in accordance with our instructions. \n\nYour Rights \nUnder GDPR, you have the right to: \n- Access your personal data held by us. \n- Request correction or deletion of inaccurate or incomplete data. \n- Object to processing or request restriction of processing under certain conditions. \n- Request portability of your data. \n- Withdraw consent at any time where processing is based on consent. \n- Lodge a complaint with a supervisory authority if you believe your data is mishandled. \n\nData Retention \nWe retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements. \n\nData Security \nWe implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. \n\nCookies and Tracking Technologies \nOur platform may use cookies and similar technologies to enhance user experience and analyse site usage. You can manage cookie preferences through your browser settings. \n\nChildren’s Privacy \nOur services are not directed at children under 16 years of age, and we do not knowingly collect personal data from children without parental consent. \n\nContact Information \nFor any questions or requests regarding your personal data or this privacy policy, you may write to us at: \nPawsitive Progress UK \n27 Rosebery Avenue \nSuite 3B \nBristol, South West England \nBS1 5AN \nUnited Kingdom \n\nPhone: +44 117 923 4567 \n\nChanges to this Privacy Policy \nWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your personal data. \n\nBy continuing to use our platform, you acknowledge that you have read and understood this privacy policy.', 0.001168, 'gpt-4.1-mini']